Shipping Policy

Last Updated: August 23, 2026

At ManeMind, we work hard to process and deliver your order as quickly as possible. Please review the shipping information below before placing your order.

1. Processing Time

Orders are typically processed within 1–3 business days.

Approximately 80% of orders are processed within this timeframe.

Processing time begins after your order has been successfully placed and payment has been confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

2. Estimated Shipping Time

Once your order has been processed and shipped, the estimated delivery time is:

7–11 business days

Please note that shipping times are estimates and are not guaranteed delivery dates.

3. Total Estimated Delivery Time

The estimated total delivery timeframe is approximately:

8–14 business days

This includes:

• 1–3 business days for order processing
• 7–11 business days for shipping

4. Tracking Information

Once your order has been shipped, you will receive tracking information when available.

Please allow some time for tracking information to update after your package has been shipped.

5. Shipping Delays

While we do our best to meet estimated delivery times, delays may occasionally occur due to circumstances outside our control, including:

• Carrier delays
• Severe weather
• Holidays
• Customs processing
• Incorrect or incomplete shipping information
• High order volumes
• Other unforeseen circumstances

Firmora Beauty is not responsible for delays caused by shipping carriers, customs, or incorrect information provided by the customer.

6. Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout.

If you provide an incorrect or incomplete address, please contact us as soon as possible at ManeMind@yahoo.com.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

7. Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, ManeMind is not responsible for packages that are lost or stolen after delivery.

If your package shows as delivered but you cannot locate it, we recommend checking with household members, neighbors, and your local carrier.

8. International Orders

International orders may be subject to customs delays, duties, taxes, or other fees imposed by the destination country.

Any customs duties or import taxes are the responsibility of the customer unless otherwise stated at checkout.

9. Contact Us

If you have questions regarding your order or shipping, please contact us:

ManeMind
Email: ManeMind@yahoo.com

We're happy to assist you with your order and shipping questions.